Name: FlameSensor.ca
Address: BC, CA
Telephone: 778-909-5731

Question 1

What is a flame sensor and why is it important?

Accepted Answer

A flame sensor is a safety device that detects the presence of flame in your furnace or boiler. It ensures gas only flows when there's a flame to burn it, preventing dangerous gas buildup. When the sensor fails, your system will shut down as a safety precaution.

Question 2

How do I know if my flame sensor is dirty or faulty?

Accepted Answer

Common signs include: system won't ignite, furnace starts but shuts down after a few seconds, error codes on your thermostat, or the system cycles on and off repeatedly. These symptoms indicate the flame sensor may need professional cleaning or replacement.

Question 3

Can I clean my flame sensor myself?

Accepted Answer

No. Flame sensor cleaning should only be performed by licensed HVAC technicians. Working on gas heating systems requires proper training, tools, and safety procedures. DIY attempts can create serious safety hazards and void your warranty.

Question 4

How often should flame sensors be cleaned or replaced?

Accepted Answer

Flame sensors should be inspected annually during routine maintenance. Cleaning frequency depends on usage and air quality, but typically every 1-2 years. Replacement is usually needed every 5-10 years, depending on the sensor type and operating conditions.

Question 5

What causes flame sensors to fail?

Accepted Answer

Common causes include carbon buildup from combustion, corrosion from moisture, electrical connection issues, physical damage, or normal wear over time. Poor air quality, inadequate maintenance, and system age can accelerate sensor degradation.

Question 6

How much does flame sensor repair or replacement cost?

Accepted Answer

Costs vary depending on the service needed, furnace brand, and sensor type. Professional cleaning typically costs less than replacement. Contact us at 778-909-5731 for a specific quote based on your system and needs.

Question 7

Is flame sensor service covered by warranty?

Accepted Answer

Coverage depends on your furnace warranty terms and the age of your system. Labor warranties typically cover our workmanship, while parts warranties vary by manufacturer. We'll help you understand your coverage options during service.

Question 8

How long does flame sensor service take?

Accepted Answer

Simple cleaning usually takes 30-60 minutes. Replacement can take 1-2 hours depending on accessibility and system complexity. Emergency repairs are prioritized for fastest possible service to restore your heating.

Question 9

Do you service all furnace brands?

Accepted Answer

Yes, we service flame sensors for all major brands including Lennox, York, Carrier, Goodman, Trane, Napoleon, Rheem, and many others. We stock OEM and compatible parts for most systems.

Question 10

What's the difference between OEM and compatible flame sensors?

Accepted Answer

OEM (Original Equipment Manufacturer) parts are made by the furnace manufacturer. Compatible parts are made by other manufacturers to the same specifications. Both options are available, with compatible parts often offering cost savings while maintaining quality.

Question 11

Can a dirty flame sensor cause high energy bills?

Accepted Answer

Yes. A dirty or faulty flame sensor can cause inefficient operation, short cycling, and incomplete combustion, all of which increase energy consumption. Proper flame sensor maintenance helps maintain system efficiency.

Question 12

What error codes indicate flame sensor problems?

Accepted Answer

Common codes include: Lennox E1/E2, York F1/F2, Carrier 33/34, Goodman 3-4 blinks, Trane flame sensor fault, and Rheem 11/13. Error codes vary by brand, but flame-related codes typically indicate sensor issues.

Question 13

Is it safe to use my furnace with a faulty flame sensor?

Accepted Answer

No. If your system is showing flame sensor errors or won't stay lit, stop using it immediately and call for professional service. A faulty flame sensor is a serious safety issue that can lead to gas leaks or carbon monoxide problems.

Question 14

Do you offer emergency flame sensor repair?

Accepted Answer

Yes, we provide 24/7 emergency service throughout Metro Vancouver. Flame sensor failures that leave you without heat or create safety concerns receive priority response. Call 778-909-5731 for immediate assistance.

Question 15

How can I prevent flame sensor problems?

Accepted Answer

Regular annual maintenance by licensed technicians is the best prevention. This includes system cleaning, filter changes, and flame sensor inspection. Proper ventilation and using quality air filters also help reduce contamination.

Question 16

What areas do you serve for flame sensor repair?

Accepted Answer

We serve Metro Vancouver including Vancouver, Burnaby, Surrey, Richmond, Coquitlam, Delta, Langley, North Vancouver, West Vancouver, and surrounding areas. Emergency service is available to all service areas.

Question 17

Do you guarantee your flame sensor work?

Accepted Answer

Yes, we provide warranties on both parts and labor. Warranty terms vary by service type and parts used. We stand behind our work and will address any issues that arise from our service.

Question 18

Can flame sensor problems cause carbon monoxide issues?

Accepted Answer

Potentially yes. A malfunctioning flame sensor can lead to incomplete combustion or improper system operation, which may increase carbon monoxide risk. This is why professional diagnosis and repair are essential for safety.

Question 19

What should I do if I smell gas near my furnace?

Accepted Answer

If you smell gas: 1) Don't use electrical switches or create sparks, 2) Leave the area immediately, 3) Call your gas company's emergency line, 4) Call us at 778-909-5731 once the area is safe. Gas odors require immediate professional attention.

Question 20

How do I schedule flame sensor service?

Accepted Answer

Call us at 778-909-5731 or email info@RomaHeating.ca. We'll discuss your symptoms, schedule a convenient appointment, and provide upfront pricing. Emergency service is available 24/7 for urgent situations.

Question 21

Do you service commercial flame sensors?

Accepted Answer

Yes, we service flame sensors for both residential and commercial heating systems. Our technicians are experienced with larger commercial units and understand the unique requirements of commercial HVAC systems.

Question 22

What makes your flame sensor service different?

Accepted Answer

We specialize specifically in flame sensor issues with 20+ years of experience. Our technicians are licensed, we stock parts for all major brands, offer 24/7 emergency service, and provide upfront pricing with no hidden fees.

Question 23

Can weather affect flame sensor performance?

Accepted Answer

Extreme weather can indirectly affect flame sensors through increased system usage, humidity changes, or ventilation issues. However, a properly functioning sensor should work reliably in all weather conditions.

Question 24

What happens during a flame sensor inspection?

Accepted Answer

Our inspection includes visual examination for corrosion or damage, electrical continuity testing, carbon buildup assessment, proper positioning verification, and overall system performance evaluation. We provide a detailed report of findings.

Question 25

Are there different types of flame sensors?

Accepted Answer

Yes, there are several types including flame rods, UV sensors, and infrared sensors. The type depends on your furnace model and manufacturer. Our technicians are familiar with all types and carry appropriate replacement parts.

Question 26

How do I know if I need cleaning or replacement?

Accepted Answer

Our technicians will assess your flame sensor's condition during inspection. Light carbon buildup can often be cleaned, but heavy corrosion, electrical damage, or sensor age may require replacement. We'll explain your options and costs.

Question 27

Do you provide flame sensor maintenance contracts?

Accepted Answer

Yes, we offer annual maintenance agreements that include flame sensor inspection and cleaning as part of comprehensive system service. This helps prevent problems and ensures optimal performance year-round.

Question 28

What payment methods do you accept?

Accepted Answer

We accept cash, check, and all major credit cards. Payment is due upon completion of service unless other arrangements are made in advance. We provide detailed invoices for all work performed.

Question 29

Are your technicians licensed and insured?

Accepted Answer

Yes, all our technicians are licensed HVAC professionals with extensive training in gas heating systems. We carry full liability insurance and workers' compensation coverage for your protection and peace of mind.

Question 30

What if my flame sensor problem returns after service?

Accepted Answer

If the same problem returns within our warranty period, we'll return to diagnose and resolve the issue at no additional charge. Our goal is complete customer satisfaction and reliable system operation.

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